FAQ

 

Can I use it with Google Analytics?

Yes, myLiveDashboard is compatible with most popular website analytics systems including Google Analytics.

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Can I use it to track Google Adwords?

Yes, myLiveDashboard can be used to track Google Adwords and other online PPC systems.

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Is it really real time?

Yes, data is available at the latest within 600 seconds, not days like other systems.

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How much does it cost?

There is a package available to meet everybody's requirements. See our Pricing page for details.

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I need help adding tags to my website

No problem, contact us now. Your myLiveDashboard support team are ready and waiting to help, even with the most complex websites.

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Can I have a free trial?

Free trials are available so you can see how useful myLiveDashboard can be. See our Contact page for further details.

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What features are available?

Live reporting, Ecommerce tracking, Source Analysis, Campaign Tracking, Referrer reports, Keyword and Search Engine reports, Events, Funnels, live visit tracking and more!

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How can myLiveDashboard help my website?

Live reporting gives you more information faster, so you can react to activity (or lack of) on your website. You can save time and money, and increase the return on your marketing spend.

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Is support available?

Yes, the myLiveDashboard support team are ready and waiting to help via email or telephone. Contact details are on the contact page

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How do I improve customer engagement?

With myLiveDashboard, you can track visitors live on your website, including pages viewed, length of visit and location. You can track abandoned visits to see the exact point someone leaves your site.

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Can I rebrand the product?

Yes, various reseller and customisation/white label options are available. Contact us for more information about reselling myLiveDashboard.

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What is an event?

An event or keydata item is a specific visitor interaction on your site, such as a search, newsletter sign-up or form submission. All of these events are extensively reported on within myLiveDashboard.

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What is a funnel?

A funnel is a path through your website so you can track visitor behaviour. You can specify the pages of a specific path, such as from a landing page through to a purchase confirmation, using a funnel.

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How many funnels can I monitor?

You can create and monitor unlimited funnels, depending on your price plan. See our Pricing page for further details.

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How does it work?

To track your website activity, you must apply a small traffic tag to the source code of your web pages. This will be provided when you sign up to the myLiveDashboard service.

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Who owns my data?

You do. We understand that ownership of your own data is important for your peace of mind. It will never be passed to third parties or competitors.

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I have a different question

We are happy to answer any of your questions, simply visit our Contact page. Our support team are here to assist you with any queries you have regarding myLiveDashboard. Your question may end up added to this FAQ!

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